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Returns & Cancellations

Cancellations

You may cancel your booking by contacting us directly at [Insert Contact Information]. The following terms apply:

  • Cancellation 30 days or more before departure: Full refund minus any non-refundable fees.
  • Cancellation 15 to 29 days before departure: 50% refund of the total booking amount.
  • Cancellation less than 15 days before departure: No refund.

Special conditions may apply to certain packages or promotions, and these will be specified at the time of booking.

Changes to Bookings

If you need to make changes to your booking, such as modifying dates or details, please contact us as soon as possible. Changes are subject to availability and may incur additional fees.

Returns

Since our services are intangible and provided on a specific date or within a set period, we do not offer returns. All bookings are final and non-refundable except as outlined in the cancellation policy.

Refunds

Refunds, if applicable, will be processed to the original method of payment within [Insert Time Frame] days of cancellation or service completion. Please allow additional time for your bank or payment provider to process the refund.

Exceptional Circumstances

In the event of exceptional circumstances, such as natural disasters or significant travel disruptions, we may offer a credit towards a future booking or a partial refund at our discretion. Please contact us to discuss any exceptional circumstances affecting your booking experience.